kp365 Privacy Policy

1Data Controller Information

kp365 operates the online gaming platform accessible at kp365.club. kp365 is the data controller responsible for the personal data collected through and in connection with its platform and services. All data-related enquiries, subject access requests, and complaints should be directed to kp365 via the contact details set out in Section 13 of this Policy. By using the kp365 platform — whether you are browsing from Karachi, Lahore, Islamabad, or any other location — you are interacting with a platform that takes data protection obligations seriously.

2Personal Data We Collect

kp365 collects the following categories of personal data in connection with account registration, identity verification, payment processing, and platform use:

• Identity Data: Full name, date of birth, gender, and nationality as provided during registration or identity verification.
• Contact Data: Mobile phone number (Pakistani format, e.g., 03XX-XXXXXXX), email address, and residential address.
• Verification Documents: National Identity Card (CNIC) number, passport details, or other government-issued identification provided during KYC (Know Your Customer) verification.
• Financial Data: Payment method details including mobile wallet identifiers (JazzCash, Easypaisa), bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card details (Visa, Mastercard), and cryptocurrency wallet addresses (USDT TRC20). Full payment credentials are handled by certified payment processors and are not stored in plain text by kp365.
• Transaction Data: Deposit amounts, withdrawal amounts, transaction timestamps, payment method used, and PKR balances.
• Gaming Activity Data: Bets placed, games played, wager amounts, winnings, bonus usage, session durations, and responsible gaming limit settings.
• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
• Communications Data: Content of communications with kp365 support including live chat transcripts and emails.

3How We Collect Your Data

kp365 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit, contacting support, or updating account settings.
• Automated collection: Technical data collected automatically when you visit or interact with the kp365 platform, including through cookies, server logs, and analytics tools.
• Payment processors: Transaction confirmation data shared by payment partners (JazzCash, Easypaisa, bank transfer services, card processors) when deposits and withdrawals are processed.
• Identity verification providers: Where kp365 uses a third-party KYC service to verify documents, that provider may share verification results and associated data with kp365.

4Purposes of Data Processing

kp365 processes your personal data for the following purposes:

• Creating and managing your kp365 account and verifying your identity and age (18+ requirement).
• Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, bank transfer, card, or USDT TRC20.
• Delivering sports betting, live casino, slots, and other gaming services to your device.
• Detecting and preventing fraud, money laundering, identity theft, and other prohibited activities.
• Complying with applicable legal and regulatory obligations, including anti-money-laundering (AML) requirements.
• Administering bonuses, promotions, and loyalty programmes.
• Providing customer support through live chat and email ([email protected]).
• Sending transactional communications including account confirmations, deposit receipts, and withdrawal notifications.
• Administering responsible gaming tools including deposit limits, session reminders, cool-off periods, and self-exclusion.
• Improving the kp365 platform through aggregate analytics of usage patterns.

5Legal Bases for Processing

kp365 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the services described in the kp365 Terms & Conditions, including account management, payment processing, and game delivery.
• Consent: Where you have given explicit consent, such as opting into marketing communications. You may withdraw consent at any time by contacting support.
• Legal Obligation: Processing required to comply with applicable law, including identity verification and anti-money-laundering obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.

6Data Sharing & Third Parties

kp365 does not sell your personal data to third parties. kp365 may share your personal data with the following categories of third parties, strictly as necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT TRC20 processing services, for the purpose of executing financial transactions.
• Identity verification providers: Third-party KYC services used to verify documents and confirm age and identity as required by kp365's age verification policy.
• Game providers: Software providers whose games are integrated into the kp365 casino may receive anonymised or pseudonymised session data necessary for game operation.
• Technology infrastructure: Cloud hosting, content delivery, and cybersecurity service providers operating under data processing agreements with kp365.
• Legal and regulatory authorities: kp365 will disclose personal data where required by law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of kp365 or its users.

All third-party service providers engaged by kp365 are contractually required to handle personal data securely and only for the specific purpose for which it was shared.

7Data Retention

kp365 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations. The following general retention principles apply:

• Account data and gaming activity records are retained for the duration of the account relationship and for a minimum period thereafter as required by applicable law.
• Transaction records are retained for a minimum of five years following the date of the transaction for AML compliance purposes.
• Identity verification documents are retained for the period required by applicable KYC regulations.
• Support communications are retained for two years from the date of the interaction unless a longer period is required for dispute resolution.
• After the applicable retention period, data is securely deleted or anonymised.

8Data Security

kp365 implements technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• HTTPS (TLS) encryption for all data in transit between your device and the kp365 platform.
• Encryption of sensitive data at rest, including payment credentials and identity documents.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication available to all kp365 account holders as an additional layer of access security.

While kp365 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your kp365 Login credentials and for notifying kp365 support immediately if you suspect unauthorised access to your account.

9Cookies & Tracking Technologies

kp365 uses cookies and similar tracking technologies on the platform to provide core functionality, improve the user experience, and gather aggregate analytics. The following categories of cookies are used:

• Essential Cookies: Required for the platform to function. These enable session management, kp365 Login state, and cashier functionality. They cannot be disabled without impairing platform use.
• Analytics Cookies: Used to collect anonymised data about how users interact with the kp365 platform — pages visited, time on site, and navigation paths. This helps kp365 improve the platform experience.
• Preference Cookies: Store your platform preferences such as language settings and display options between sessions.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. kp365 does not use tracking cookies to serve targeted advertising on third-party websites.

10Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to your personal data held by kp365:

• Right of Access: You may request a copy of the personal data kp365 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data. This right may be limited where retention is required by law or for legitimate purposes such as AML compliance.
• Right to Restriction: You may request that kp365 restricts the processing of your personal data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests. kp365 will assess whether its interests override your rights on a case-by-case basis.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact kp365 support using the details in Section 13. kp365 will respond to verified requests within a reasonable timeframe and no later than 30 days from receipt.

11Minors

kp365 is strictly intended for adults aged 18 and over. kp365 does not knowingly collect personal data from individuals under the age of 18. If kp365 becomes aware that personal data has been collected from a minor, that data will be deleted promptly and the associated account will be closed. If you believe a minor has accessed kp365 using your details or device, please contact support immediately and change your account password without delay.

12Changes to This Policy

kp365 reserves the right to update this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform functionality. Where material changes are made, kp365 will provide reasonable notice by posting a notice on the platform. The effective date at the top of this Policy will be updated accordingly. Continued use of kp365 following any amendment constitutes acceptance of the revised Policy. It is your responsibility to review this page periodically.

13Contact & Data Requests

For all privacy-related enquiries, subject access requests, or complaints regarding kp365's handling of your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 from inside your kp365 account
• Response Time: kp365 aims to respond to all data-related requests within 5 business days

When submitting a data request, please provide sufficient information to identify your account (such as your registered email or mobile number) so that kp365 can process your request efficiently. kp365 may ask for additional verification before fulfilling a subject access request.